How does BetJacks Casino online create the odds of winning?
BetJacks Casino use our UNIX gaming server random number generator to create the cards, rolls, or bars in the various games with the exception of sports betting. For more information, please visit our Game Fairness FAQ .

How much ECash can I deposit to my BetJacks Poker/Casino online account each week by credit card?
The deposit limits are: €5,000 maximum per single transaction, with a weekly maximum of €30,000. The deposit limits are reset each Friday at 12:00am.

Can I legally play BetJacks Poker or BetJacks Casino online from my state/province/country?
As every jurisdiction has different laws, we cannot answer this question. It is a good idea to contact your local legal representatives to answer any related questions.

I was disconnected in the middle of a casino game. What should I do?
Please reconnect to BetJacks Casino online and you will be able to resume your game at the exact point you left. However, please be patient as in some cases it takes several minutes for the server to update your files.

Can I put a link to BetJacks Poker or BetJacks Casino online on my webpage?
When you join the BetJacks Poker/Casino Affiliate Programme you will be entitled to place links on your website to www.betjacks.com. For more details on how to join the programme, please click here .

I accidently closed the Upgrade Assistant window. What should I do?
The Upgrade Assistant is intended to be active at all times, so please do not close it while the Poker Client is running. If you do accidently close the window then open Windows Explorer, find the folder containing the poker software (which should be "Program Files\BetJacks Poker ") and double-click on the assitant.exe file to restart the Upgrade Assistant.