Frequents Asked Questions

• Getting Started and System Requirements
• Connection Difficulties
• Game Fairness
• 'Practice' Mode
• ECash Direct Accounts
• Miscellaneous

Connection Difficulties

How do I connect online with BetJacks Poker?

Connect to your ISP in the usual way.

Launch BetJacks Poker by double-clicking on the BetJacks Poker desktop icon.

If you have a problem connecting to BetJacks Poker (i.e. you get the error message "Can't establish a connection with the server."), check to make sure you have a good connection to the Internet. To ensure you have a good connection to the Internet, launch your browser (e.g. Mozilla Firefox or Microsoft Internet Explorer) and go to a web site of your choice (e.g. http://www.google.com ). If you are unable to make a connection, please contact your ISP for assistance.

Does BetJacks Casino online work with every ISP including AOL, Prodigy, and Compuserve?

Yes. You should be able to connect to BetJacks Poker with any Internet service provider (ISP) that uses 100% compatible TCP/IP protocol (most of them will). Contact your ISP for more details.